Frequently Asked Questions

A setup fee covers the cost of preparing your branding, including creating templates, configuring machines, sourcing materials, and the labor involved in setting up the branding process. This fee applies to each order to ensure precision and quality.

Absolutely! We offer a wide range of branding options, from embroidery to laser engraving, tailored to elevate your brand. Our expert team will guide you to choose the perfect technique for your products. 

Vector artwork, composed of smooth lines and paths, ensures crisp, high-quality branding across all products. This format maintains clarity and precision regardless of size or application. If your artwork isn’t in Vector or Corel Draw format, our in-house design team can redraw it for a fee. 

Even with artwork on file, each order requires machine reconfiguration and setup tailored to the specific item, which takes 45–60 minutes per process (or per color for screen and pad printing). For embroidery, since artwork is already digitized, we charge a reduced fee for labor only. This ensures top-quality branding every time. 

We offer personalisation through:

• Embroidery
• Laser Engraving
• Digital processes (sublimation, heat press, domed stickers, vinyl stickers, digital transfer)
  These methods allow cost-effective customisation without requiring individual screens, plates, or dies, which other processes need, making them less practical for personalisation.

Each product is tested to determine the optimal branding size, ensuring high-quality results. We brand on the flattest, obstruction-free area to avoid issues like seams or borders, which limit space. Curved surfaces are also avoided to prevent distortion. These guidelines maintain our commitment to superior branding quality.

Screen printing requires a light glue spray to secure items, ensuring consistent positioning and accurate multi-colour alignment. For items with linings, only the bottom layer sticks, which can cause misalignment, limiting colour options. Additionally, some materials can’t withstand the heat needed to dry each colour, restricting the number of colours we can apply.

If the logo colour remains the same across different item colours, only one setup fee applies. However, changing the print colour requires reconfiguring the machine, such as cleaning and resetting screens for screen printing, which incurs additional setup costs

Each item requires a unique jig to hold it in place during branding, necessitating machine adjustments for accurate logo placement. Additionally, branding areas vary by item, often requiring different artwork sizes (e.g., separate screens for screen printing). These factors ensure consistent quality but require separate setups.

While we strive for your complete satisfaction, we ensure quality through our collaborative process. Our expert team provides artwork layouts for your approval before branding begins, allowing adjustments until you’re happy. With 18 branding techniques and a focus on precision, we aim to exceed your expectations. 

Branding prices are tailored based on the product, quantity, branding technique (e.g., embroidery, laser engraving), and setup requirements. Setup fees cover machine configuration, templates, and labor, while material and production complexity may also factor in. We provide transparent pricing in your personalized quote. 

To ensure accuracy, we create custom logo previews tailored to each product’s specifications, which requires input from our design team. Instead of automated previews, our Branding Consultants work with you to provide precise artwork layouts for approval before production. This personalized approach guarantees high-quality results

Yes, if you need artwork created or redrawn (e.g., into Vector or Corel Draw format), our in-house design team can craft it for a fee. You’ll own the artwork for future use. If you already have suitable artwork, we can use it directly

Screen displays may vary slightly due to device settings, but we use Pantone references to ensure precise colour matching during branding. Our design team provides artwork proofs to confirm colours and logo details before production, guaranteeing a high-quality result. Questions about colour accuracy? Contact us at [email protected] or 0861 IFANCYINC (432629).

Yes, the product’s material, shape, and branding area can influence how your logo appears. For example, curved surfaces or seams may limit branding size, and certain materials affect colour vibrancy. Our team tests each product to determine optimal branding guidelines and works with you to ensure the best outcome.