Customer agrees that it will not hold Fancy accountable for delays in delivery as circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall Fancy Inc be liable for any consequential or special damages arising from any delay in delivery.

If you are granted payment terms, you agree that if you are late paying your invoice, a 1.5% finance charge or the maximum charge permitted by law may be assessed against all accounts with past due balances.

Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in bulk quantity. It is important that you understand that these samples are representative in nature. While we are very careful about the suppliers and manufacturers we use, manufacturing variations are unavoidable and a natural result of the manufacturing process. By choosing to place and order with Fancy Inc, you are agreeing to accept merchandise with reasonable manufacturing variances in product material, colour and packaging.

Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in bulk quantity. It is important that you understand that these samples are representative in nature. While we are very careful about the suppliers and manufacturers we use, manufacturing variations are unavoidable and a natural result of the manufacturing process. By choosing to place and order with Fancy Inc, you are agreeing to accept merchandise with reasonable manufacturing variances in product material, colour and packaging.

All goods become your property at the time they are accepted by the carrier.

Once an Order Acknowledgment is approved, we cannot guarantee our ability to make changes or cancellations to an order. Fancy inc. will make every effort to comply with your cancellation request. If you have already signed your Order Acknowledgment, there will be a minimum charge of R150.00 + VAT or more to cover order entry and preparation expenses. In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. All completed work and costs incurred will be the responsibility of the customer.

If you have any problems with your order please contact Fancy Inc within 10 days of receipt. We advise opening your merchandise to review its quality if you do not intend to use it right away. After this time we will be unable to go back to our suppliers for credit. Please have your order number available. WE DO NOT ACCEPT UNAUTHORIZED RETURNS.

We try to produce your order in the exact quantity ordered, but this is not always possible due to quality control efforts and fast running machines. If you have any problems with your order please contact Fancy Inc within 10 days of receipt. We do recommend that in the case of Fragile items such as mugs and glasses, you always order a couple of extra items to cover your for any breakages

We do not publish any pricing, each client will receive a personalized quotation and depending on quantities and location, price will be calculated.

We make best efforts to provide clear and colour-correct product images on our site that best reflect the true nature of the products. However, web site images are inherently limited in their ability to communicate colour, scale, and detail. We want to remind customers to be careful about making assumptions about products from the site image alone. We strongly urge our customers to order actual samples. If you choose not to evaluate a physical sample, we cannot be held responsible for the difference between the image as it appears on your monitor and the final product.

We want YOUR business. At Fancy Inc we offer great pricing and the best service in the country. We will beat any written quote, as long as it is the same item at the same quantities.